Page Not Found on Windows Server 2003 after installation of the Performance Sentry Portal

Introduction

In the process of testing the latest setup routine for the Performance Sentry Portal on Windows Server 2003, it was discovered that upon setup completion, a user attempting to launch the Performance Sentry Portal website might encounter an HTTP 404 ‘The page cannot be found’ error:

Server2003PortalPageNotFoundError

 

 

 

 

 

Modifying IIS

The problem is that Web Service Extensions are not enabled for ASP.NET v2.0.50277:

Server2003ASPNETProhibited

 

 

 

 

 

 

 

 

 

 

 

 

Simply highlight ASP.NET v2.0.50277 and click the ‘Allow’ Button:

Server2003ASPNETAllowed

 

 

 

 

 

 

 

 

 

 

 

 

Now go back to the website and click the refresh button, or launch the Portal from the Windows ‘Start’ button and you will see the Portal home page:

Server2003PortalHomePage

 

 

 

 

 

 

 

 

 

Having additional problems with the Portal on Windows Server 2003?

As always, if you are having any problems with the Performance Sentry Portal, send an email to [email protected] or submit a request through our customer support page.

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